Privacy Policy
Last updated: October 5, 2026
This Privacy Policy explains how B&B Roof & Gutter handles information in connection with bbroofandgutter.com, estimate requests, customer inquiries, and Facebook and Instagram lead forms.
Information we collect
When you request an estimate, contact us, or submit a lead form, we collect the information you provide. This can include your name, phone number, email address, property address, city or ZIP code, service needs, and messages or photos you choose to send. The fields shown on a form indicate what is requested and which fields are optional.
Our website and its technology providers may also collect technical information, such as your IP address, browser or device information, pages visited, referring pages, and the time of your visit, through server logs, cookies, or similar technologies.
How information is used
We use information to respond to questions, discuss roofing and gutter services, prepare estimates, arrange inspections and appointments, provide customer service, and maintain related business records. Website information may also be used to operate and improve the website, understand visits and advertising performance, and address security issues.
Facebook and Instagram lead forms
When you submit a B&B Roof & Gutter lead form on Facebook or Instagram, the information you submit is made available to us so we can respond to your request. We may contact you using the phone number or email address you provide to discuss your inquiry, estimate, or requested service. Any additional communication choices shown on the form also apply.
Meta separately processes information under its own Privacy Policy. Submitting an estimate request does not, by itself, authorize unrelated promotional messages.
Customer information and communications
We do not sell customer personal information or share it with other businesses for their own marketing. We do not send promotional text messages or promotional emails, and we do not record customer calls. We may contact you to respond to your request or communicate about estimates, appointments, and services.
Sharing and service providers
Information may be handled by providers that support our website, forms, communications, customer records, analytics, and other business operations. These providers may process information to perform those services. Information may also be disclosed when required by law or when necessary to address fraud, security, or the protection of legal rights.
Third-party websites, financing providers, and social platforms have their own privacy practices. Review their policies before providing information directly to them.
Cookies and website choices
Cookies and similar technologies may support website functionality, analytics, and advertising features. You can manage cookies through your browser settings and any choices offered on the website. Blocking cookies may affect some features. Social platforms and embedded third-party services may collect information when you interact with their features.
Retention and security
Information is retained according to the purpose for which it was collected and applicable business, recordkeeping, and legal requirements. No method of internet transmission or electronic storage can be guaranteed completely secure. Avoid sending Social Security numbers, payment-card details, or other sensitive information through general estimate forms or social messages.
Your requests and communication choices
Contact us to ask about information you have provided, request a correction or deletion, or ask us not to follow up on an inquiry. Requests are considered subject to applicable law, identity verification where appropriate, and records we need to retain. Rights available under applicable privacy laws depend on your location and the circumstances.
Children
Our services and estimate forms are intended for adults. If you believe a child has submitted personal information, contact us so we can review and address it.
Policy updates
Updates will be posted on this page with a revised date. A posted revision does not replace any consent required by applicable law.
Contact B&B Roof & Gutter
For privacy questions or requests, call 251-402-6534 or use our contact page.
